Tourism Kelowna is proud to announce that four years of dedicated commitment to responsible, sustainable tourism practices has resulted in Platinum Certification through the Sustainable Tourism Program offered by GreenStep Solutions. This achievement means Tourism Kelowna is committed to sustainable practices that are aligned with the United Nations’ (UN) 17 Sustainable Development Goals (SDGs). The SDGs provide “a shared blueprint for peace and prosperity for people and the planet, now and into the future.” By committing to these goals, Tourism Kelowna is in alignment with 93% of stakeholders and 87% of residents that feel responsible, sustainable tourism is important to the long-term growth of the community.

Key practices that align with several SDGs and have supported Tourism Kelowna in achieving the Platinum category of the certification include:

Solar Panels
Recently, 30 solar panels were added to the roof of the Kelowna Visitor Centre, for a total of 50. The original 20 panels generated approximately 10% of the energy required for the building, and now about 26% of the building’s energy needs will be generated through this clean and renewable source. 

One Tree Planted
As of April 1, 2021, every online or in-person purchase of retail products from the Kelowna Visitor Centre results in one tree being planted in British Columbia. To date, nearly 5000 trees have been planted, contributing to environmental sustainability in our province. 

Water Bottle Filling Station
Since it was built, the Kelowna Visitor Centre has offered water-bottle filling stations, and since measurements began in September of 2020, the stations have saved over 2200 plastic water bottles.
Biosphere Adhesion Program
Tourism Kelowna has been committed to the Biosphere program for four years and has worked with over 30 tourism businesses in our community to join, too. This sustainable tourism system aligns with the UN's 17 Sustainable Development Goals (SDGs), which aim to balance social, cultural, economic, and environmental sustainability.

“Responsible, sustainable tourism is at the forefront of our team’s day-to-day activities, and we continue to improve and further our practices, policies, and processes for the betterment of our local communities,” said Chris Lewis, Director of Visitor Experience. “Leading by example, through the key practices we’ve implemented to date, showcases the importance of sustainability to our organization and each member of our team.”

Achieving this rating demonstrates the actionable commitment that Tourism Kelowna has made by benchmarking against the highest set of standards and best practices. To find out more about Tourism Kelowna's Platinum Certification or any of our sustainability initiatives, please contact Chris Lewis at