Emergency situations impact locals, visitors, and businesses in many ways and can potentially affect or influence those who may be travelling or planning a trip to our province or region.
Here are some things your business or organization can do to help when emergency situations arise:
To keep visitors and locals informed, only share information from official sources (refer to the links in the next section below).
Help your customers as much as possible. Many will seek information on local conditions or flexibility with their reservations or bookings. Do what you can to help each other.
If the situation is caused by a significant weather event, share the link to our Current Conditions in Kelowna webpage. This webpage includes a live feed from our webcam located at the Kelowna Visitor Centre that can be viewed anytime and links to other helpful resources.
Sharing information from official sources only is extremely important during emergency situations, like floods and wildfires. Below are resources to find reliable, up-to-date information that can inform your team, visitors, and locals. Be sure to distribute these resources to your team members and follow the social media accounts listed throughout for the most current information.
BC residents forced to evacuate in an emergency (e.g., fire, flood, etc.) can self-register for assistance and support through the BC Emergency Support Services website.
Our Current Conditions in Kelowna webpage provides useful links, including contact information for our Community & Visitor Engagement team, and displays #RealTimeKelowna views from our webcam at the Kelowna Visitor Centre.
Destination BC (DBC) has compiled a robust directory of resources for tourism industry members on their Emergency Preparedness page, where you can also access messaging guidance, key messages, infographics, and more.
PreparedBC has created step-by-step guides specific to the tourism industry, linked below, which will help ensure you and your team are ready in an emergency situation.
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