2020 Visitor Experience Volunteer Survey Results

3 min read

Tourism Kelowna’s Visitor Experience team provides service to visitors and local residents in person, by phone, and through digital channels at our Kelowna Visitor Centre (KVC) and Kelowna International Airport Kiosk, as well as with our mobile team, who attends events, festivals, and conferences. Providing these services would not be possible without the support of Tourism Kelowna’s large volunteer base…

2020 Stakeholder Survey Results

2 min read

Tourism Kelowna works with over 400 stakeholders that represent the entire tourism industry, from accommodations, restaurants, and guided tours to attractions, retailers, and so much more. As the destination marketing organization (DMO) for Kelowna, our mandate is to support and market our destination in a sustainable manner that strengthens the economy and enriches the quality of life of our residents, and it's a role we take seriously and are proud to do. …

Provincial Government Announces Dedicated Relief Funding for the Tourism Sector

2 min read

In response to the Tourism Task Force's final report, which was presented to Melanie Mark, Minister of Tourism, Arts, Culture and Sport last week, the provincial government issued a press release this morning announcing that they will be committing $100 million in dedicated relief funding for the tourism sector, while also allocating $5 million to Indigenous Tourism BC to administer relief grant funding targeted for Indigenous businesses…

Industry and Consumer Insights: December 2020

4 min read

COVID-19 continues to directly and significantly impact the tourism industry and consumer behaviours, and with non-essential travel again not recommended, in many cases travel has decreased significantly – almost to the level when the pandemic was first declared…