Kelowna Visitor Centre

If you are looking for information on Kelowna or have questions, please contact our team via the LiveChat bubble at the bottom of your screen. Or, you can call 250.861.1515 or email info@tourismkelowna.com.

Explore a Virtual Walkthrough of the Kelowna Visitor Centre

The Kelowna Visitor Centre is a pedestrian access visitor centre. Parking for passenger vehicles is located nearby on streets and parkades. Oversize vehicles can find parking at City Park (1600 Abbott Street). More information on parking in Kelowna can be found at kelowna.ca/parking or by calling our Visitor Centre at 250.861.1515.

Looking for Love for Kelowna and Kelowna Vibes apparel? Stop by the Kelowna Visitor Centre or purchase items through our online store.

Accessibility

The Kelowna Visitor Centre is equipped to handle many levels of accessibility. If you are travelling with mobility needs, a young family, or limited English our building and services include:

• Level entry to the building.
• Touchless activated front doors.
• Push-button activated door for the family and accessible all-user restroom.
• Electrically adjustable service desk to accommodate guests at multiple heights.
• Our visitor experience team has members that can speak a variety of languages and also have access to Google Translate Conversations as well as additional translation devices.
• Use of an induction hearing loop is available for those with hearing assistance devices.
• A BlindSquare beacon is available for guidance and navigation into the building.
• Information about accessible activities, experiences, accommodations, dining, and more are updated at least once per year.