If you are looking for information on Kelowna or have questions, please contact our team via the LiveChat bubble at the bottom of your screen. Or, you can call 250.861.1515 or email info@tourismkelowna.com.
Kelowna Visitor Centre:
238 Queensway Avenue
Kelowna, BC
Get directions
Hours of Operation
Monday - Sunday: 8:30 am - 5:00 pm
December 31: 12:00 pm to 9:00 pm
Closed
January 1
December 24, 25, and 26
Kelowna International Airport (YLW) Kiosk:
Volunteers on duty as available from Monday - Sunday: 8:00 am - 8:00 pm
Arrivals Lounge
Kelowna, BC
Get directions
Contact us
tel: 250.861.1515
toll free: 1.800.663.4345
info@tourismkelowna.com
The Kelowna Visitor Centre is Kelowna's official travellers' resource. Tourism Kelowna operates two locations for your convenience. The Visitor Centre can assist you with many services including making reservations for accommodations, attractions, and tours. The Visitor Centre staff can also offer suggestions and insider tips for local 'must-sees' to make your visit to Kelowna unforgettable.
Prefer real-time information? Connect with us on LiveChat (via the bubble at the bottom of your screen) or connect with us on social media:
The Kelowna Visitor Centre is a pedestrian access visitor centre. Parking for passenger vehicles is located nearby on streets and parkades. Oversize vehicles can find parking at City Park (1600 Abbott Street). More information on parking in Kelowna can be found at kelowna.ca/parking or by calling our Visitor Centre at 250.861.1515.
Looking for Love for Kelowna and Kelowna Vibes apparel? Stop by the Kelowna Visitor Centre or purchase items through our online store.
The Kelowna Visitor Centre is equipped to handle many levels of accessibility. If you are travelling with mobility needs, a young family, or limited English our building and services include:
Tourism Kelowna would like to thank Westbank First Nation and Okanagan Indian Band for the privilege to live, work, and play on the tm̓xʷúlaʔxʷ (land), that is the unceded and traditional territory of syilx Okanagan peoples, the original stewards of these lands and to whom we give thanks to as our hosts