2 min read
In November 2022, Tourism Kelowna completed its annual resident survey to collect feedback about the tourism industry and Tourism Kelowna as an organization. The information collected from this survey allows us to monitor overall satisfaction and engagement, and spot trends or identify any items needing further attention or consideration…
2 min read
Tourism Kelowna conducted its annual member survey between October 4 – 26, 2022, to collect feedback from local tourism industry members and gauge awareness and satisfaction levels with our programs and services…
1 min read
Every year, Tourism Kelowna distributes a survey to its voting members to measure their overall satisfaction with the organization's programs and services. This survey provides businesses with the opportunity to share their feedback and views with our team, which in turn helps us make strategic and tactical changes that directly impact their needs. …
5 min read
Performance measures for January to June 2022 indicate that Kelowna and the Central Okanagan’s tourism industry has performed well in the first half of the year. Overall, industry indicators have increased compared to the last two years (during the COVID-19 pandemic) and are close to 2019, which was our highest, benchmark year. While we are confident about the forecast for the second half of 2022 and into 2023, we continue to closely monitor national economic conditions that may impact consumer spending and travel behaviour. …
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As part of Tourism Week 2022, which runs from May 29 – June 4, we are sharing 10 key indicators that highlight the importance of the tourism industry in the Central Okanagan's overall economy…
5 min read
In 2021, Kelowna and area’s tourism industry posted year-over-year gains compared to 2020 but remained behind pre-pandemic levels due to the ongoing pandemic and weather-related challenges…
3 min read
Generating over $2B in economic activity for our community, tourism is an integral part of our economy. Our region's diverse activities and attractions, along with the area's natural beauty, often convert visitors into new residents. To ensure the Central Okanagan remains beautiful and accessible for travellers and residents alike, Tourism Kelowna is working to manage our visitation and plan the future of tourism in our community. …
2 min read
Thanks to a partnership between the BC Regional Tourism Secretariat (BCRTS), BC Hotel Association (BCHA), and STR, accommodation operators in the province can access the valuable data collected by STR at no charge. …
2 min read
Every year, Tourism Kelowna undertakes a sentiment survey aimed at measuring and benchmarking our residents' perceptions of the tourism industry as a whole and Tourism Kelowna as an organization…
3 min read
The tourism industry remains committed to protecting its members and customers by following public health orders and guidelines. There is no doubt, however, that the ongoing COVID-19 restrictions and a record-breaking number of wildfires created numerous challenges for tourism businesses this past summer, some of which have continued into the fall season…
Kelowna is situated on the traditional, ancestral, and unceded tm̓xʷúlaʔxʷ (land) of the syilx/Okanagan people who have resided here since time immemorial
Kelowna Visitor Centre:
238 Queensway
Kelowna, B.C. V1Y 6S4 Canada
1-800-663-4345
© 2023 Tourism Kelowna
