As the lead destination marketing organization for the Central Okanagan, the Tourism Kelowna team works on behalf of over 400 local tourism businesses and the larger hospitality and tourism industry to market the Kelowna area in a sustainable manner that strengthens the economy and enriches the quality of life for residents.
 

Our four team areas – Administration, Destination & Business Development, Marketing & Communications, and Visitor Experience – work collaboratively towards the goal of establishing the Central Okanagan as a sustainable, four-season destination that attracts visitors from around the world.

Lisanne Ballantyne

President & CEO

250.861.1515 ext. 202

Contact Lisanne to: learn more about the long-term strategic direction of Tourism Kelowna, the Society’s annual business plan, and any questions regarding the programs, products and services we deliver to support our stakeholders delivering remarkable Central Okanagan visitor experiences.



Administration

Cheryl van den Bold

Executive Assistant

250.861.1515 ext. 213

Contact Cheryl to: Request information on the Tourism Kelowna Society operations/administration, arrange meetings and appointments, request tourism statistical information, invoice inquiries, and to discuss Tourism Kelowna services.


Lauren Lander

Director of Finance

250.861.1515 ext. 210

Contact Lauren to: Ask questions related to your invoice(s), find out your annual billing renewal period, follow up on payment, and answer any accounting/finance related questions.



Marketing & Communications

Chris Shauf

Director of Marketing & Communications

250.861.1515 ext. 203

Contact Chris to: Find out about Tourism Kelowna’s marketing & communication strategies, learn about our strategic brand plan, collaborate on content programs and partnerships, share information about your business that may be of interest to traveling media, and media requests.


Steve Small

Digital Marketing

250.861.1515 ext. 216

Contact Steve to: Discuss digital marketing related items such as Tourism Kelowna's website, get access to Tourism Kelowna photography and video libraries, and discuss research and data.


Carla Bechard

Marketing Programs & Partnerships

250.861.1515 ext. 204

Contact Carla to: Inquire about Tourism Kelowna marketing programs and collateral, local advertising activations, mobile pass opportunities, and Destination BC Coop partnerships.


Darby Svendsen

Social Media & Content

250.861.1515 ext. 219

Contact Darby to: Discuss all things related to Tourism Kelowna's social media accounts and blog, including content creation and strategy, as well as content creation opportunities, and local creators/influencers.


Lindsay Kelm

Travel Media & Communications

250.861.1515 ext. 209

Contact Lindsay to: share new and noteworthy updates about your business or opportunities to showcase your business to travel media and influencers.



Business Development

Nicolle Gomez de Sousa

Director of Business Development

587.716.5599

Contact Nicolle to: Find out about Tourism Kelowna’s business development strategies, learn about our meeting and conference program, learn about our sport and major event strategy, discuss partnership opportunities, share information about your business that may be of interest to group business.


Julia Garner, CMP

Business Development

250.861.1515 ext. 217

Contact Julia to: Arrange a FAM tour or site inspection, discuss logistics for trade show attendance and industry events, request and/or order promotional materials and collateral for your conference or event.


Sara Correa Haslehurst

Business Development, Sports & Major Events

250.861.1515 ext. 218

Contact Sara to: Assist you with your sport and event planning, from bid development, venue and hotel selection, fam trips, to liaising with local, provincial, or national sports organizatoions.


Vanessa Osborne

Business Development, Sales Manager

416.717.0009

Contact Vanessa to: Participate in familiarization tours for Eastern Canada & USA meeting planners, receive bid preparation assistance for planners, and receive hosting consultation for Eastern Canada & USA planners.


Nicole Martinez

Business Development, Sales Manager

778.583.0807

Contact Nicole to: Participate in familiarization tours for Western Canada & USA meeting planners, receive bid preparation assistance for planners, and receive hosting consultation for Western Canada & USA planners.


Jacqui Dowling

Business Development, Membership & Industry

250.801.3167

Contact Jacqui to: Request information or to participate in Tourism Kelowna’s membership and/or advertising programs. Learn how Tourism Kelowna can benefit your business.



Community & Visitor Engagement

Kaitlyn Ellis

Manager of Community & Visitor Engagement

250.861.1515 ext.220

Contact Kaitlyn to: Discuss operations of the Kelowna Visitor Centre and other visitor centre locations, to give feedback regarding the Kelowna Visitor Centre or visitor centre operations, to discuss staffing, hours of operation, and partnership opportunities.


Kassidy Cote

Retail Coordinator

250.861.1515 ext. 212

Contact Kassidy to: Discuss retail opportunities including the feature artist program within the Downtown Visitor Centre, to learn more about wholesaling opportunities for your business and to request a donation for your business or event.


Angelina Scott

Volunteer & Events Coordinator

250.861.1515 ext. 209

Contact Angelina to: Discuss Tourism Kelowna's volunteer program, mobile and satellite visitor centres, to arrange a familiarization tour for your business, or discuss events and activations within the Kelowna Visitor Centre and the community.



Hourly Staff: Community & Visitor Engagement

Gail Given
250-861-1515 ext. 201
gail@tourismkelowna.com

Ainsley Wood
250-861-1515 ext. 201
ainsley@tourismkelowna.com

Kai Hugessen
250-861-1515 ext. 201
kai@tourismkelowna.com

Nyla Moua
250-861-1515 ext. 201
nyla@tourismkelowna.com

Tigist Baigent
250-861-1515 ext. 201
tigist@tourismkelowna.com

Lily Packo
250-861-1515 ext. 201
lily@tourismkelowna.com

Ava Podmorrow
250-861-1515 ext. 201
ava@tourismkelowna.com

Kalee Glennie
250-861-1515 ext. 201
kalee@tourismkelowna.com

Sam Woods
250-861-1515 ext. 201
sam@tourismkelowna.com

Morgan Koorbatoff
250-861-1515 ext. 201
morgan@tourismkelowna.com

Gorete Welland
250-861-1515 ext. 201
gorete@tourismkelowna.com

Jarryd Grant
250-861-1515 ext. 201
jarryd@tourismkelowna.com

Maryam Elmansuri
250-861-1515 ext. 201
maryam@tourismkelowna.com

Amrita Huq
250-861-1515 ext. 201
amrita@tourismkelowna.com

Our Community & Visitor Engagement staff will provide suggestions and ideas (from first-hand knowledge) to assist your Kelowna vacation experience. They will supply you with websites, brochures, maps, directions, and the latest information on attractions and events in Kelowna and the surrounding area. 

To view a list of our wonderful volunteers click here.