2 min read
Tourism Kelowna conducted its annual member survey between October 4 – 26, 2022, to collect feedback from local tourism industry members and gauge awareness and satisfaction levels with our programs and services…
1 min read
Every year, Tourism Kelowna distributes a survey to its voting members to measure their overall satisfaction with the organization's programs and services. This survey provides businesses with the opportunity to share their feedback and views with our team, which in turn helps us make strategic and tactical changes that directly impact their needs. …
5 min read
Performance measures for January to June 2022 indicate that Kelowna and the Central Okanagan’s tourism industry has performed well in the first half of the year. Overall, industry indicators have increased compared to the last two years (during the COVID-19 pandemic) and are close to 2019, which was our highest, benchmark year. While we are confident about the forecast for the second half of 2022 and into 2023, we continue to closely monitor national economic conditions that may impact consumer spending and travel behaviour. …
2 min read
As part of Tourism Week 2022, which runs from May 29 – June 4, we are sharing 10 key indicators that highlight the importance of the tourism industry in the Central Okanagan's overall economy…
5 min read
In 2021, Kelowna and area’s tourism industry posted year-over-year gains compared to 2020 but remained behind pre-pandemic levels due to the ongoing pandemic and weather-related challenges…
2 min read
Thanks to a partnership between the BC Regional Tourism Secretariat (BCRTS), BC Hotel Association (BCHA), and STR, accommodation operators in the province can access the valuable data collected by STR at no charge. …
2 min read
Every year, Tourism Kelowna undertakes a sentiment survey aimed at measuring and benchmarking our residents' perceptions of the tourism industry as a whole and Tourism Kelowna as an organization…
3 min read
The tourism industry remains committed to protecting its members and customers by following public health orders and guidelines. There is no doubt, however, that the ongoing COVID-19 restrictions and a record-breaking number of wildfires created numerous challenges for tourism businesses this past summer, some of which have continued into the fall season…
1 min read
Every year, Tourism Kelowna distributes a survey to its voting stakeholders to measure their overall satisfaction with the organization's programs and services. The survey provides stakeholders with the opportunity to share their feedback and views with our team, which in turn helps us make strategic and tactical changes that directly impact their needs. …
6 min read
COVID-19 has changed our lives and changed many consumer behaviours. Tourism Kelowna continues to monitor several data sets and consumer insights to help inform our marketing decisions. Below are some items that may be of interest to your business and some easy-to-implement tips to keep you current.…
Tourism Kelowna would like to thank Westbank First Nation and Okanagan Indian Band for the privilege to live, work, and play on the tm̓xʷúlaʔxʷ (land), that is the unceded and traditional territory of syilx Okanagan peoples, the original stewards of these lands and to whom we give thanks to as our hosts
Kelowna Visitor Centre:
238 Queensway
Kelowna, B.C. V1Y 6S4 Canada
1-800-663-4345
© 2025 Tourism Kelowna
