Mobile Visitor Services Program Launches in Lake Country

1 min read

On Wednesday, June 1, Tourism Kelowna officially launched its pilot mobile visitor services program within the District of Lake Country. Services will be run through to September 15, with Tourism Kelowna team members providing community and visitor information through in-person and LiveChat interactions…

Welcome, New Stakeholders: May 2021

2 min read

Every month, tourism-related businesses and organizations in Kelowna and the Central Okanagan join Tourism Kelowna's Base or Enhanced Programs. We want to take this opportunity to welcome these new stakeholders to our organization and introduce them to the rest of our network and industry. …

Kelowna Visitor Centre Planning Phased Re-Opening

3 min read

Since temporarily closing the doors of the Kelowna Visitor Centre to in-person servicing on March 18, our Visitor Experience team has been busy connecting with local residents and answering visitor inquiries through online chat, telephone, and email, seven days per week…

2020 Visitor Services Network Conference Roadtrip

2 min read

The 2020 British Columbia Visitor Centre Network Conference took place March 2 and 3 in Richmond, BC. With more than 110 people in attendance from over 70 communities in BC, the two-day conference provides network updates from Destination British Columbia along with the sharing of best practices of the provinces more than 130 visitor centres…