5 Things to Keep in Mind as we Approach Summer

6 min read

In a typical year, about 80% of visitors to Kelowna are domestic travellers, with more than half of visitors driving to our region. Last year, with international travel on hold and the US border closed, the percentage of domestic visitors jumped to more than 90%, which is likely going to be similar this year as Canadian travellers look to explore our four-season playground when travel restrictions begin to ease. As BC's Restart Plan moves forward and we prepare to welcome travellers back in the months to come, here are five things to keep in mind…

Adapting to Shifting Visitor Needs During COVID-19

2 min read

Throughout COVID-19, local businesses have been working hard to implement measures to ensure the safety of their staff and the public. Now that safe and responsible travel is allowed in BC, it is essential to have a thorough understanding of what is important to consumers as they begin to travel outside their own communities…

Kelowna Visitor Centre Planning Phased Re-Opening

3 min read

Since temporarily closing the doors of the Kelowna Visitor Centre to in-person servicing on March 18, our Visitor Experience team has been busy connecting with local residents and answering visitor inquiries through online chat, telephone, and email, seven days per week…

Answering Your Questions During COVID-19: Part Two

2 min read

As we've been connecting with our stakeholders to collect and share information on the impact of COVID-19, we've received good feedback and questions. To help further, we'll take questions and themes and share them through this format. This second set of questions delves further into our team’s work…