March 17, 2020: COVID-19 Update: Our Visitor Experience Team will be available through digital channels for the time being.
If you are looking for information on Kelowna or have questions, please contact our team via the LiveChat bubble at the bottom of your screen. Or, you can call 250.861.1515 or email firstname.lastname@example.org.
Kelowna Visitor Centre:
238 Queensway Avenue
Kelowna International Airport (YLW) Kiosk:
Hours of Operation
Monday - Sunday: 8:30 am - 5:30 pm
Closed: December 24 and 25, as well as January 1
Extended Hours: December 31, 8:30 a.m. to 9 p.m.
toll free: 1.800.663.4345
The Kelowna Visitor Centre is Kelowna's official travellers' resource. Tourism Kelowna operates two locations for your convenience. The Visitor Centre can assist you with many services including making reservations for accommodations, attractions and tours. The Visitor Centre staff can also offer suggestions and insider tips for local 'must-sees' to make your visit to Kelowna unforgettable.
Prefer real-time information? Visit our virtual Visitor Centre: @Tourism_Kelowna or tweet us your questions using #AskKelowna on twitter. You can also like us on Facebook and get insider-tips from locals.
The Kelowna Visitor Centre is a pedestrian access visitor centre. Parking for passenger vehicles is located nearby on streets and parkades. Oversize vehicles can find parking at City Park (1600 Abbott Street). More information on parking in Kelowna can be found at kelowna.ca/parking or by calling our Visitor Centre at 250.861.1515.
Looking for Love for Kelowna and Kelowna Vibes apparel? Stop by the Kelowna Visitor Centre to pick up our limit collection items or purchase items at our Online Store.
The Kelowna Visitor Centre is currently equipped to handle many levels of accessibility. If you are travelling with mobility needs, a young family, or limited English our building and services include: