Gift cards are redeemable for certain goods, services or experiences offered by, or facilitated through, the Merchant identified on the Gift card. The Merchant is the issuer of the Gift card and is solely responsible for all matters pertaining to the redemption and use of the Gift card. Furthermore, the Merchant is fully and solely responsible for the care and quality of all goods and services it provides to you and for any and all injuries, illnesses, damages, claims, liabilities and costs ("Liabilities") it may cause you to suffer, directly or indirectly, in full or in part, whether related to the use or redemption of a Gift card or not. You waive and release Tourism Kelowna, including their subsidiaries, affiliates, partners, officers, directors, employees, and agents, (collectively, the "Released Parties") from any Liabilities arising from, related to, or sustained in connection with any act or omission of a Merchant, its employees, agents, contractors, and invitees, in connection with your use of a Gift card or the goods, services or experiences a Merchant provides in connection with the Gift card. Services performed by the Released Parties are provided "AS IS" without warranties of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

Privacy Policy:

Customer information is collected for the purpose of the contest. This information is kept confidential and is not shared except to the limited extent disclosure may be required under applicable law. When filling in the contest form, we may ask you if you would like to receive marketing communications. If you opt-in, then you will receive communications according to what you opted into.

Contest & Prize:

Users participating in any Tourism Kelowna contests may be required to submit varying degrees of personal information, depending upon the nature of the contest.

The winner will receive the Love for Kelowna Prize Package, as detailed on the Love for Kelowna Day page. The contest closes on Saturday, 27th, 2025 at 11:59 PM PST.  The winner will be selected on Monday, September 29, 2025. The winner will be chosen at random. To receive the prize, the randomly chosen winner:

  1. Is not required to purchase anything to enter the contest.
  2. Must enter via the Love for Kelowna Day Contest form and/or via social media according to the post caption details.
  3. Winners & entrants must be 19 years or older to be eligible to win the prize.
  4. Employees and immediate family members of Tourism Kelowna are not eligible to receive prizes under this program.
  5. No cash alternative to the prizes will be offered. The prize is not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
  6. Chances of winning directly relate to the number of contest entries.
  7. Contest winner will be notified via the email address or by direct message on social media used to enter the contest. Information on how to redeem your prize will be provided at that time.

Refund Policy:

N/A