After a competitive recruitment process that included both internal and external candidates, we're incredibly proud to announce that our Retail Coordinator, Kassidy Cote, has accepted the temporary role of Manager of Community & Visitor Engagement, effective September 13, as Kaitlyn Ellis begins her maternity leave.

In the 3 years since joining Tourism Kelowna, Kassidy has made a tremendous impact, not only by strengthening our retail program but also by building positive relationships across the organization and with our industry partners.

Last year, Kassidy stepped into the Interim Manager role during a leadership transition, balancing that responsibility alongside her Retail Coordinator role. She led the team with care and a genuine commitment to supporting our staff and ensuring exceptional visitor experiences. 
 

^{Kassidy (right) and Taryn overseeing Tourism Kelowna's retail pop-up shop.} 

We know meaningful opportunities to grow within Tourism Kelowna matter to our team, and we're proud when we're able to recognize that growth from within. Over the past 3 years, Kassidy has consistently stepped up, embraced new challenges, and continued to develop as a leader. This maternity leave coverage opportunity reflects the hard work she's put in, and we're excited to support her as she leads the team through this next chapter.

With Kassidy moving into this maternity leave coverage role, our search for a temporary Retail Coordinator has now begun. If you or anyone you know is interested in learning more about the role or applying, please visit the Careers page on our website. 

If you have any questions about Tourism Kelowna's Community & Visitor Engagement team or our organization's recruitment process, please contact me at katie@tourismkelowna.com.