As BC continues to move through its phased Restart Plan, we will continue to update this post with resources and further information about reopening as it becomes available. 

Last Updated May 26 at 11 a.m. PDT


On Friday, May 15, WorkSafeBC released several guides—specific to those sectors included in Phase 2 of BC’s Restart Plan—outlining how to safely return to operation. Along with the general guide to reducing risk, there are specific guides for the following tourism-related sectors:

These guides provide information on developing a COVID-19 safety plan and understanding the risks; they also outline specific protocols for each sector.

WorkSafeBC has also created a six-step process, complete with a fillable PDF, that businesses can use to develop their safety plans, which you can learn more about and download here. As they reopen or resume operations, businesses are required to post their completed safety plans for employees and customers to review.

Click here for additional resources available from WorkSafeBC.

Restaurants & Foodservices

The British Columbia Restaurant and Foodservices Association (BCRFA) has compiled a variety of resources to support its industry members in reopening. Click here to access these resources. 

Hotels, Resorts, & Other Accommodations

While hotels and resorts are included in Phase 3 of BC’s Restart Plan, the BC Centre for Disease Control and BC Ministry of Health have put together a guiding document for this sector that can be used in the interim.

Additional Resources

Click here for more information on BC’s Restart Plan. Click here to review the BC COVID-19 Go-Forward Management Strategy, which includes further information on managing transmission.

A reminder that those tourism-related businesses who have questions about the outlined guidelines, or about the government supports available to businesses, can register for the Thompson Okanagan Tourism Resiliency Program. Delivered by the Thompson Okanagan Tourism Association, this program provides one-on-one support to tourism businesses in the region.

Our Visitor Experience (VE) team continues to answer questions from visitors and locals through various communication channels. To ensure our team has the most up-to-date information possible, please email us at to let us know when your business will be re-opening (or amending existing service levels if you have been operating throughout the pandemic). 

Click here to learn more about the four-staged re-opening plan for the Kelowna Visitor Centre.