Tourism Industry

COVID-19 Information & Resources

This page is updated frequently to provide information and resources to tourism industry businesses of Kelowna and the Central Okanagan.

Province-Wide Restrictions 

Mask Mandate

There is currently a Provincial Health Officer (PHO) Order in place which requires individuals (aged 12 and up) to wear masks in indoor public spaces. 

Proof of Vaccination

Starting September 13, 2021, as outlined on the Government of BC website, the proof of vaccination requirement will apply to the following businesses, services, and events: 

  • Indoor ticketed sporting events
  • Indoor concerts, theatre, dance, and symphony events
  • Licensed restaurants and cafes, and restaurants and cafes that offer table service (indoor and patio dining), including liquor tasting rooms in wineries, breweries or distilleries
  • Pubs, bars, and lounges (indoor and patio dining)
  • Nightclubs, casinos, and movie theatres
  • Gyms, exercise/dance facilities/studios and these activities happening in recreation facilities
  • Businesses offering indoor group exercise 
  • Indoor adult group and team sports for people 22 years old or older
  • Indoor organized events with 50 or more people (e.g. wedding receptions, organized parties, conferences and workshops)
  • Indoor organized group recreational classes and activities with more than 50 people (e.g. pottery, art, and choir)
  • Post-secondary on-campus student housing
  • Spectators at indoor youth sporting events with more than 50 people

Services in private businesses that are not open to the general public, such as amenities at hotels like breakfast rooms and fitness centres, will not require proof of vaccination, nor will unlicensed restaurants that do not offer table service (such as cafes, food courts, fast-food restaurants, etc.). The Government of BC website provides additional information on places that don't require proof of vaccination.

The proof of vaccination requirement, which will be implemented through Provincial Health Officer Orders, will apply to both BC residents and visitors to the province who are 12 years of age or older. A transition period will take place from September 13 and 26, during which time the BC Vaccine Card or other proof of vaccination, such as the immunization cards given out at clinics, will be accepted. Starting September 27, only the BC Vaccine Card will be accepted as proof of vaccination for residents. 

Travellers to BC will also be required to show proof of vaccination:

  • Canadian visitors will need to show their provincially/territorially officially recognized vaccine record and valid government photo ID.
  • International visitors will need to show the proof of vaccination they used to enter Canada (such as ArriveCAN) and their passport.

As of September 13, applicable businesses and organizations can verify vaccination status in one of two ways:

  • By downloading the BC Vaccine Card Verifier app that allows you to the QR code. Once scanned, the QR code will let businesses know if a person is partially or fully vaccinated, or if they have not been vaccinated at all.
  • By verifying the information visually (this form of verification will be required for visitors travelling to the province from elsewhere).

Valid government photo ID will also need to be verified for those 19 years of age and older. Violation tickets, which could include an associated fine, may be issued to those businesses and organizations that do not adhere to the PHO order.

Find more information and resources for businesses on the Government of BC website. Destination BC has also created messaging guidance for the tourism industry, which is available on their website

Regional Restrictions

Additional regional restrictions are now in place until further notice to help reduce the transmission of COVID-19 in the Interior Health Region. These include:

  • Capacity limits for gatherings:
    • Personal gatherings:
      • Up to 50 people outside for events such as backyard BBQs, birthday parties, etc. 
      • Up to 5 people or one other household for indoor gatherings.
    • Organized gatherings:
      • With proof of vaccination (minimum one dose) until October 24:
        • Indoor organized gatherings (i.e. weddings, funerals, seated events, etc.) are limited to 50 people.
        • Outdoor organized gatherings are limited to 100 people. 
      • With proof of vaccination (two doses), effective now:
        • Indoor organized gatherings are limited to 50 people or 50% of a venue's capacity, whichever is greater. 
        • Outdoor organized gatherings are limited to 5,000 people or 50% of a venue's capacity, whichever is greater.
  • Limiting the number of people in vacation accommodations to the occupants plus up to 5 additional people (or one household).
  • Restrictions in sports and fitness centres:
    • High-intensity group fitness classes are once again permitted, as long as the instructors and participants are fully vaccinated (two doses).
    • Low-intensity group fitness classes, gyms, and other fitness/dance studios must adhere to the provincial proof of vaccination requirement (as outlined above). 
    • Masks are required in common areas of sports and fitness centres when not engaged in physical activity.

The orders that were previously issued for restaurants, pubs, bars, nightclubs, and casinos in Kelowna and the Central Okanagan have been removed; province-wide restrictions remain in place:

  • Table limits can be set by each individual establishment; however, patrons must not socialize between tables and no dancing is allowed. 
  • Normal liquor service hours are in place. 
  • Casinos can operate at reduced capacity. 

Public health officials are not recommending non-essential travel to or from the region until individuals are fully vaccinated. We are asking residents and visitors to adhere to public health measures in place in our province, in our community, and at individual businesses, to get vaccinated if they are able, and to make safe, smart, and responsible decisions.

More information on these regional restrictions can be found on the Government of BC website.

Information from BC's & Canada's travel and tourism industry​:

Resources for businesses, entrepreneurs, and the tourism sector:

Access Tourism Kelowna's Industry News Centre at the links below for:

For further details, including updates or new announcements, please refer to these government and business service sites. 

Regional Tourism Impact Reports:

Updates from Tourism Kelowna sent to local tourism businesses:

Industry News Centre