Tourism Industry

COVID-19 Information & Resources

This frequently updated page is to provide information and resources to tourism industry businesses of Kelowna and the Central Okanagan.

A Provincial Health Officer (PHO) order on province-wide restrictions was put in place on November 20 at midnight and will remain in place until midnight on February 5, 2021.

Among the numerous restrictions, masks are now mandatory in all indoor public spaces and workplaces. Additionally, a travel advisory was included asking residents to avoid all non-essential travel within and to the province of B.C. Find out more about the restrictions and how these changes affect your business. It is recommended that businesses review and update their COVID-19 Health and Safety Plan; view this guide for employers. As a reminder, an up-to-date safety plan must be posted not only in your business but also on your website, if you have one. Making the plan as easy as possible for people to find on your website is also important so potential customers know what your business is doing to keep them safe. 

For guidance on messaging and FAQs, please refer to Destination BC's recently released document.

If you have questions for us about COVID-19, its impact on travel and tourism, or our response plan, please e-mail us

Information from BC's & Canada's travel and tourism industry​:

Resources for small businesses, entrepreneurs, and tourism sectors:

For further details, including updates or new announcements, please refer to these government and business service sites. 

Safe Operations During COVID-19

Regional Tourism Impact Reports:

Updates from Tourism Kelowna sent to local tourism businesses:


Industry News Centre