As of July 1, 2021 BC is in Step 3 of it's Restart Plan and many public health and safety restrictions are being eased, this page has been updated to reflect Step 3. Please visit the BC Government website for the most up to date information.

Kelowna and area accommodators continue to have enhanced safety measures in place to ensure the safety and comfort of guests and staff. Here are some of the experiences and protocols you can expect to be in place on your next stay at a Kelowna accommodation.

Increased cleaning of public spaces

All accommodations are working with their teams and within public safety guidelines to keep high-touch surfaces and public spaces properly sanitized. 

Hand sanitizer stations


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Sanitizing stations and personal cleaning supplies will often be provided by the accommodator, including cleaning wipes in rooms and sanitizer at entrances, elevators, and other public spaces like pools and fitness rooms.

New technologies

Those that are able to are offering new services like checking in and ordering room service on your phone through an app instead of via the telephone in the room.

Housekeeping service changes

To reduce the number of encounters and people in a room, daily housekeeping will be upon request only for many accommodations. Ask when booking or upon check-in what the policy is and to increase cleaning services if you'd prefer.

Food service


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Accommodators and those onsite providing food services are required to follow communicable disease guidelines. Some processes related to food service may have changed from your last visit in order to comply with these guidelines, such as capacity limits and take away orders only instead of delivered room service.

Please remember, each accommodation may have slightly different safety protocols depending on the size of their business, amenities available, and staffing levels. When booking, be sure you know the cancellation or refund policy of the business and ask for more information on their safety plan. 

Click here to view all accommodation options to plan your next stay in Kelowna.