WorldHost® Training Services

The Next WorldHost® Fundamentals Workshop will take place on:
*Spring 2011 workshop to be announced - please check back

Cost: $95 (+HST) per person (student & group rates available)
Location: Tourism Kelowna Visitor Centre, 544 Harvey Avenue
Registration: Pre-registration required.For more information or to register contact worldhost@tourismkelowna.com or 250.861.1515 ext. 207.

With over 24 years of expertise in training individuals to deliver a “WOW” customer service experience, WorldHost® Training Services continues the SuperHost® legacy by offering internationally recognized service training solutions.

To take your service delivery to “better than good”, consider participating in the WorldHost® Fundamentals workshop:

Fundamentals: A one-day, or two-evening, workshop teaching front-line employees the skills and techniques comprising the basics of service professionalism. *Pre-registration is required.

The objectives of the WorldHost® Fundamentals workshop is to:

• Provide an understanding of the importance of excellent customer service
• Assist participants to communicate more effectively and efficiently with customers.
• Assist participants to demonstrate their attentiveness to customer needs.
• Provide participants with an understanding of the social and economic contribution of a healthy tourism industry.