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OUR SERVICES

Management Team
Tourism Kelowna is structured to deliver Destination Sales and Marketing and Visitor Servicing to a number of customer types through the following distribution channels: direct sales and service; print communication and electronic communication.  The staff is divided into business units, each focusing on a specific customer area of specialty.  This enables staff to develop targeted sales and marketing strategies and annual objectives evaluated with the use of pre-set performance measures.

CEO
Nancy Cameron
nancy@tourismkelowna.com
Contact Nancy to:

  • Discuss Tourism Kelowna’s business and marketing plan
  • Discuss destination marketing ideas and suggestions
  • Inquire about industry trends, statistics and research
  • Discuss tourism-related stakeholder benefits
  • Discuss any item relating to the operation and activities of Tourism Kelowna

Marketing & Web Coordinator
Timothy Lynch
timothy@tourismkelowna.com
Contact Timothy to:

  • Change, update or comment on your web listing on tourismkelowna.com
  • Access the Tourism Kelowna electronic image bank
  • Participate in co-op advertising programs for the leisure market
  • Receive or comment on the quarterly newsletter the - Sun E-Times
  • Advertise in 2007 Visitors Guide

Travel Trade, Meetings & Events Sales Manager
Joan Niemeier CTP
joan@tourismkelowna.com
Contact Joan to:

  • Participate in co-op marketing programs for the group or travel agent markets
  • Review sales statistics for the group and travel agent market
  • Participate in travel trade familiarization tours
  • Discuss your new business or product for the travel trade market
  • Discuss trends in the travel trade

Meetings & Incentive Travel, Sales Manager
Jennifer Horsnell
jennifer@tourismkelowna.com
Contact Jennifer to:

  • Participate in co-op marketing program for the Meetings & Conventions
  • Review Meetings & Conventions statistics
  • Participate in familiarization tours for Meeting Planners
  • Discuss your new business or product for the Meetings & Conventions market
  • Receive assistance with bid preparation
  • Receive hosting consultation for meetings held in Kelowna

Travel Media Relations, Manager
Catherine Frechette
catherine@tourismkelowna.com
Contact Catherine to:

  • View published articles about Kelowna
  • Participate in media familiarization tours
  • Comment on recent press releases
  • Discuss your new business, product or media ideas
  • Review statistics and value of recent articles

Sport Event Development Manager
Chad Douglas
chad@sportkelowna.com
Contact Chad to:

  • Receive updates on new services for sport events
  • Receive assistance with bid preparation
  • Promote your next sport event
  • Receive assistance with hosting challenges
  • Inquire about funding support for events
  • Discuss opportunities to promote your business to the sport event market

Visitor Services Manager
Diana Dors
diana@tourismkelowna.com
Contact Diana to:

  • Volunteer or work at Airport or Downtown Visitor Info Centres
  • Receive Visitor Info Centre Statistics
  • Discuss or comment on the functioning of the Visitor Info Centres
  • Rack your brochure at the Airport Info Centre
  • Arrange SuperHost workshops for your staff

Senior Travel Counsellor
Laura Appleby
laura@tourismkelowna.com
Contact Laura to:

  • Discuss your new business or product
  • Arrange to pick up bulk quantities of the Official Kelowna Visitor’s Guide
  • Check on your brochure inventory
  • Plan your next holiday in British Columbia
  • Request information on Kelowna’s attractions and activities
  • Arrange welcome packages

IN THIS SECTION

2004-08 Business Plan & 2007 Marketing Plan

2008 Brand Advertising

2008 Travel Articles

Availability Calendar

Stakeholder Photo Gallery

Stakeholder Profiles Updates

Stakeholder Reciprocal Links